Sr. Manager - Core Infrastructure - 3079 - PDS: Pairing Exceptional Talent With Exceptional Companies

Job Code: #14424
Title: Sr. Manager – Core Infrastructure – 3079
Job Location: Phoenix, Arizona

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Job Description:

Sr. Manager – Core Infrastructure

Our client has an immediate opening for a Senior Manager in Phoenix, AZ .

Sr. Manager

Drives the infrastructure and platform strategy and operations for client. Maintains and manages infrastructure systems, services, and servers.  Manages datacenter applications and provides technical leadership for the installation, support, maintenance and stability of critical platform applications.

PRINCIPAL RESPONSIBILITIES: 

Technology INFRASTRUCTURE

  • Direct systems design, programming, implementation and modification activities in conjunction with Team Leaders, other IT technical managers, users, and management.
  • Analyze design and architectural issues and adjust system design to solve problems in a dynamic environment; align business requirements with enterprise technology alternatives and options. Provide perspective on leading industry trends, and recommend new and emerging technologies.
  • Optimize infrastructure through virtualization and automation technologies, and provide Subject Matter Expertise (SME) input into solution design and solutions.
  • Oversee the management of a high performing environment and all service delivery.
  • Ensure integrity of solutions and qualified state during their lifetime.
  • Conduct product evaluations and proof of concept assessments.
  • Work with Information Security Services and Corporate Integrity to maintain and advance system and application security
  • Lead technology teams supporting platform applications such as Exchange, Active Directory, DNS and others. 
  • Manage teams providing support for core infrastructure functions which may include Cloud and Software Platforms, Network, Telecom, Database Administration.

SERVICE Operations

  • Inspire the staff to be partners with other departments to deliver what is best for client, not order takers.
  • Oversee day-to-day departmental administration by coaching and motivating managerial staff and departmental personnel to make maximum use of experience and skills.
  • Develop staff, including development and maintenance of training materials for new and existing staff, establishing performance goals, regular follow up with staff and year-end performance evaluations.
  • Maintain effective working relationships to ensure teamwork in achieving corporate goals. Ensure service level agreements are established, monitored and managed effectively;  identify, prioritize, and resolve issues with business areas and vendors
  • Monitor quality performance, develop and maintain effective workflows, and seek to maximize system efficiencies.
  • Review relevant production and operating policies to ensure that the most efficient processes are in place and determine tactical plans to improve processes and services that can be streamlined and/or improved.
  • Participate in Business Continuity/Disaster Recovery planning and testing for Infrastructure systems to achieve Recovery Time Objective established by Business owners
  • Perform cost, risk, supportability, effectiveness, and architectural compliance analysis on systems and applications.

Strategy

  • Participate in developing technical strategy; apply and promote technology that optimizes the portfolio of technologies, tools, products, and applications.
  • Establish and meet short and long term department goals in accordance with overall company objectives and divisional strategic planning.
  • Work with business leaders and subject matter experts to use technology to improve business processes, promote the strategic use of information technology, and enable workforce utilization and efficiency.
  • Deliver assessment services, develop business cases, design solution architecture, and recommend multi-phased, complex migration programs that address technology, people/organization, and process change.
  • Ensure re-use of existing services, solutions and components wherever possible to minimize development or acquisition of new solutions; ensure new solutions are designed and developed in a cost-efficient manner, and meet service quality.
  • Partner with other technology leaders to identify points of leverage, integration, and resource sharing.

Project Management

  • Coordinate and manage installations, upgrades, changes and integrations including test design, execution and support
  • Develop timelines, work estimates, cost projections, and manage projects to approved guidelines; review and consult on design and technical approach of projects to ensure consistency.
  • Review software procurement plans for compliance with IT standards and architectural decisions.
  • Provide technical support and planning for IT projects, initiatives, and systems.
  • Ensure change management protocols maximize benefit and alleviate unnecessary disruption.

Financial

  • Manage use of corporate funds including budgeting, financial management, and reporting. Identify opportunities to achieve administrative efficiencies while maintaining service.
  • Provide capacity planning, forecasting, and budgeting of equipment, software, service, and license needs to support Information Technology and our Business partners.
  • Review software procurement plans for compliance with IT standards and architectural decisions.
  • Conduct vendor negotiations to contain or reduce contract services expense and/or one time purchase expense

Other

  • The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
  • Position may require evening, weekend, or on-call schedules, depending on project requirements and/or system status.
  • Perform all other duties as assigned.

QUALIFICATIONS: 

  • 10 years of experience in designing and implementing multiple tier architecture solutions, developing high-performance and secure systems, and system integration.
  • 10 years of experience in datacenter operations
  • 3 years of project management experience, preferably within a large-scale, complex, IT organization

Preferred Education

  • Bachelor’s Degree in business, computer science or related field

Preferred Certifications

  • Project Management Professional Certification
  • Technical certifications in software architecture and systems design

Required Job Skills

  • Intermediate skill in use of office equipment, including copiers, fax machines, scanner and telephones
  • Intermediate PC proficiency
  • Intermediate proficiency in spreadsheet, database and word processing software
  • Strong ITIL foundation
  • Expert technical skills related to components such as network, server, OS, database, middleware and client
  • Advanced knowledge and experience with application technologies implemented within delivery organization
  • Advanced skill in computer system validation including SOP development, implementation and adherence
  • Advanced Knowledge of hardware, software, telecommunications, operating systems, and applications. 
  • Knowledge of Microsoft and LINUX operating systems.
  • Experience working with high volume, transactional, large capacity systems in a 24×7 environment. 
  • Robust experience and knowledge in current technical architectures.

 For immediate consideration please send your resume to: phxjobs@pdsinc.com             

 If you’re interested in and a strong fit for the above opportunity please provide your answers to the following questions:

1) Are you local (AZ)?

2) Are you currently working?

3) What is your availability to interview? How soon could you start if you were offered this position?

4) Are you a US Citizen? What is your citizenship status?

5) Do you have any upcoming vacations?

6) What are your annual salary requirements? What are your hourly wage requirements?

7) Are you seeking a contract, contract to hire, direct hire or are you open to all?

8) Phone number to reach you quickly for interview scheduling?

9) Are you currently interviewing? Do you have any other offers?

 

US citizens and those authorized to work in the US are encouraged to apply. You must pass a background check and drug screen.

 

We look forward to working with you!

Thank you!

Your PDS Team
Productive Data Solutions, Inc. 
Web: http://www.pdsinc.com

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