Job Code: #8735
Title: Leader of Busines and Operational Readiness
Job Location: WVC, Utah
Responsible to oversee the planning for the
operational aspects of the implementation of the client banking and financial system including,
but not limited to: process improvement identification and evaluation, business
case development, business process redesign, training design, and process implementation
Responsible for understanding functional and
technical prerequisites required for business process standardization and
improvement for operational implementation design.
Responsible to define interactions between vital systems,
business users, and customers.
Responsible to identify potential business
process improvement opportunities beyond those required for implementation of
vital banking system possibly involving front-end channels or origination
systems and back-end reporting or financial systems.
Responsible for partnering with the cross
functional stakeholders to drive process improvement through exemplary process
design/improvement/management skills using proven best practice techniques such
as Lean Six Sigma or equivalent.
Estimate cost and value of all BPI opportunities
and develop the client BPI Business Case.
Responsible to identify, qualify, select,
structure, and prioritize process improvement projects that are aligned with
overall business goals while providing hands-on team leadership and subject
matter expertise for business process engineering and improvement.
Identify business process training requirements
and assist with design training plan and materials.
Facilitate management briefings, progress status
reporting, definition of measures and the generation of new ideas for
Responsible to ensure system(s) is (are) ready
to turn over to the roll-out team.
May prepare area
budget and monthly financial reports.
hiring, training, and supervising staff and preparing employee performance
Travel may be
Other duties and
projects, as assigned.
Requires a Bachelor’s degree in Business Administration,
Information Technology or a related field.
Masters of Business Administration preferred.
Minimum 5+ years in a managerial or consulting
position in banking/financial services
Requires 5+ years in large-scale business transformation,
business process reengineering or operational improvement projects or other directly
Experience in Commercial Lending, Consumer
Lending, or Deposit Operations a plus.
Requires expert knowledge of business process re-engineering
and project management.
Excellent organizational, communication, and
Ability to develop strategic plans and
Ability to manage multiple initiatives
Must have solid leadership, coaching, consulting
and interpersonal and communication skills, both verbal and written.
Ability to identify, analyze and resolve issues;
visualize and manage potential risk; and, to meet deadlines, schedules and
Requires solid negotiation and facilitation
Proficient with Word, Excel, MS Project, PowerPoint
or similar software.