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Job Code: #8735
Title: Leader of Busines and Operational Readiness
Job Location: WVC, Utah

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Job Description:

PDS has an outstanding opportunity for a Leader of Business and Operational Functions.  The ideal candidate must have strong Banking and strong Communications skills.



  • Responsible to oversee the planning for the
    operational aspects of the implementation of the client banking and financial system including,
    but not limited to: process improvement identification and evaluation, business
    case development, business process redesign, training design, and process implementation

  • Responsible for understanding functional and
    technical prerequisites required for business process standardization and
    improvement for operational implementation design.

  • Responsible to define interactions between vital systems,
    business users, and customers.

  • Responsible to identify potential business
    process improvement opportunities beyond those required for implementation of
    vital banking system possibly involving front-end channels or origination
    systems and back-end reporting or financial systems.

  • Responsible for partnering with the cross
    functional stakeholders to drive process improvement through exemplary process
    design/improvement/management skills using proven best practice techniques such
    as Lean Six Sigma or equivalent.

  • Estimate cost and value of all BPI opportunities
    and develop the client BPI Business Case.

  • Responsible to identify, qualify, select,
    structure, and prioritize process improvement projects that are aligned with
    overall business goals while providing hands-on team leadership and subject
    matter expertise for business process engineering and improvement.

  • Identify business process training requirements
    and assist with design training plan and materials.

  • Facilitate management briefings, progress status
    reporting, definition of measures and the generation of new ideas for
    continuous improvement.

  • Responsible to ensure system(s) is (are) ready
    to turn over to the roll-out team.

  • May prepare area
    budget and monthly financial reports.

  • Responsible for
    hiring, training, and supervising staff and preparing employee performance

  • Travel may be

  • Other duties and
    projects, as assigned.



  • Requires a Bachelor’s degree in Business Administration,
    Information Technology or a related field.

  • Masters of Business Administration preferred.

  • Minimum 5+ years in a managerial or consulting
    position in banking/financial services

  • Requires 5+ years in large-scale business transformation,
    business process reengineering or operational improvement projects or other directly
    related experience.

  • Experience in Commercial Lending, Consumer
    Lending, or Deposit Operations a plus.

  • Requires expert knowledge of business process re-engineering
    and project management.

  • Excellent organizational, communication, and
    presentation skills.

  • Ability to develop strategic plans and
    facilitate change.

  • Ability to manage multiple initiatives

  • Must have solid leadership, coaching, consulting
    and interpersonal and communication skills, both verbal and written.

  • Ability to identify, analyze and resolve issues;
    visualize and manage potential risk; and, to meet deadlines, schedules and
    budgeted costs.

  • Requires solid negotiation and facilitation

  • Proficient with Word, Excel, MS Project, PowerPoint
    or similar software.

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