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Job Code: #12035
Title: Manager – Network Engineering
Job Location: Glendale, Arizona

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Job Description:

Manager – Network Engineering 

Our client has an immediate opening for a Network Manager in the Glendale, AZ area.

 Network Manager Job Description:

The Network and Infrastructure Communications Manager – Network role is to plan, direct, and coordinate the design, implementation and support of the network and Infrastructure communications systems to ensure the availability of the organization's IT assets. This includes maintaining, monitoring, troubleshooting, and optimizing all existing Network hardware, software, and communication links.

The Infrastructure Communications Team Manager must maintain a detailed working knowledge of network, Telephony, and Video, Telecom Vendor and Expense Management, and Unified Communications technologies and possess knowledge of a wide range of applications and systems. The person should be driven by customer satisfaction and have a firm grasp of Network, Telephony, Telecom Vendor and Expense Management, and Video services troubleshooting, monitoring tools, and escalation processes.

Interaction with other teams within the company for a variety of company initiatives will be required. Additionally, this role will be responsible for day to day personnel management which includes scheduling, managing staffing requirements, hiring, development, coaching and evaluating team members.

Additional Responsibilities Include;

• Coach and mentor Engineers to ensure personnel are working effectively as individuals and as a team (team of 10 Engineers).

• Help create personnel development and training plans.

• Promote a positive work environment and an attitude of operational excellence.

• Supports succession plans that align and support organizational goals and objectives.

• Accountable for ensuring effective utilization of available resources in a cooperative, collaborative, and team atmosphere.

• Provide hands-on leadership when needed, with the ability to know when this is appropriate.

• Develop, refine, and document network administration policies, processes, procedures, and associated systems and drive their implementation and use.

• Makes recommendation on Network and Communications technologies opportunities and provides the means to implement them within considerations for priority and available budgets and resources.

• Collect and process data to understand and track IT expense within the Network Team.

• Manages internal and external resources to complete the projects within time, quality and budget expectations.

• Responsible for concurrent management of several large programs and projects, and their coordination with other initiatives within the Enterprise and each other.

• Ensure accurate and detailed incident, request, and change tickets.

• Ensure optimal performance of all network hardware and equipment, including routers, switches, load balancers, firewalls, etc.

• Perform network asset and configuration management, including network component inventory and related documentation.

• Develop, refine, and document network administration policies, processes, procedures, and associated systems and drive their implementation and use.

• Ensure a high level of Network availability and performance.

Knowledge, Skills & Abilities


• 10+ years’ experience in managing Network Services and projects for a large IT department.

• 5+ years’ experience in the acquisition and management of technology and technology professionals.

• In depth understanding of Network Services and technologies (Routing, Switching, Load Balancing, Wireless, DHCP, VPN, Automation, and Firewalls)

• Experience managing Telecom vendors and services, including expenses.

• Familiar with Telephony, Video Operations, and Unified Communications services and technologies (Avaya, Nice, Polycom, and Lync integration).

• Demonstrated success in matrix management and influence environments.

• Ability to plan, organize and achieve coordinated objectives.

• Handles stressful and difficult situations in a calm professional manner.

• Ability to manage multiple and/or highly complex I.T. project teams. Leads technical efforts of project teams involving other managers and/or consultants.

• Demonstrated ability to adjust focus to meet changing priorities, alteration in strategic directions and shifting customer needs.

• Ability to be on call for incident notifications and management escalations.

• Ability to work overtime as required.

• Strong quantitative, analytical and critical thinking skills.

• Outstanding written and verbal communication skills.

• Has full working knowledge of principles, theories and concepts applicable to Network Management.

• Strong interpersonal skills.

• Ability to influence vendors on product/service direction and resolve significant business issues.

• Ability to envision future requirements and integrates them into the development of technology directions, architectures and initiatives.


• Relevant industry experience (Insurance or financial services).



For immediate consideration please send your resume to: phxjobs@pdsinc.com             


If you’re interested in and a strong fit for the above opportunity please provide your answers to the following questions:

1) Are you local (AZ)?

2) Are you currently working?

3) What is your availability to interview? How soon could you start if you were offered this position?

4) Are you a US Citizen? What is your citizenship status?

5) Do you have any upcoming vacations?

6) What are your annual salary requirements? What are your hourly wage requirements?

7) Are you seeking a contract, contract to hire, direct hire or are you open to all?

8) Phone number to reach you quickly for interview scheduling?

9) Are you currently interviewing? Do you have any other offers?


US citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. You must pass a background check and drug screen.


We look forward to working with you!

Thank you!

Your PDS Team
Productive Data Solutions, Inc. 
Web: https://www.pdsinc.com


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